Protecting Your Information Is Our Commitment
Your personal information on avc8 is completely confidential and secured with SSL encryption. We give your privacy the highest priority.
Introduction & Scope
avc8 is a trusted online gaming platform in Bangladesh. This privacy policy explains how we collect, store, use, and protect the personal information of our users. This policy applies to you when you browse the avc8 website, create an account, or use any of our services.
We believe personal privacy is a fundamental right. That is why we always follow a policy of transparency and accountability regarding your information. Before reading this privacy policy, please note that it may be updated from time to time, and continued use of the platform after any changes will be considered acceptance of the new policy.
This policy applies to the avc8 website, its mobile version, and all related digital services. It does not apply to third-party websites or applications.
What Information We Collect
avc8 only collects information that is necessary to provide our services. We do not collect unnecessary or excessive information.
2.1 Personally Identifiable Information
2.2 Financial & Transaction Information
2.3 Technical Information
When you use our platform, some technical information is collected automatically:
- Your device's IP address and browser type
- Operating system and device information
- Login time and session information on the platform
- Cookies and browsing data (see cookie policy)
- Referrer URL and navigation history
How Collected Information Is Used
avc8 uses your information only for specific and legitimate purposes. Those purposes are described in detail below:
To create, verify, and maintain your account; to ensure login security; and to assist with account recovery.
To properly operate gaming, betting, and payment services and to improve your experience.
To detect unusual activity, prevent fraud, and maintain platform security.
To respond to your complaints and questions and to ensure 24/7 live chat assistance.
To identify patterns of excessive play and to provide support to users when needed.
To analyze user experience and continuously improve avc8's services.
Sharing Information With Third Parties
avc8 never sells your personal information for commercial purposes or intentionally transfers it to third parties. However, partial information may be shared in specific circumstances:
4.1 Service Provider Partners
We work with certain trusted third parties for payment processing, technical infrastructure maintenance, and customer support. These partners are provided only the information strictly necessary to carry out their specific tasks. They are required to follow standards consistent with our privacy policy.
4.2 Legal Obligations
Where required to fulfill legal responsibilities or comply with directions from lawful authorities, we may provide the relevant information to the relevant authorities. In such situations, we do not provide any additional information beyond what is legally required.
4.3 Corporate Restructuring
In the event of a business merger or acquisition, your information may be transferred to the new entity. In such cases, we will provide advance notice to users and publish a new policy.
Important: avc8 never discloses your password, complete payment details, or identity document details to third parties. If anyone claims to be an avc8 representative and requests this information, treat it as fraud.
Cookie & Tracking Technologies
The avc8 website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve your experience.
5.1 Types of Cookies We Use
- Essential Cookies: The website cannot function properly without these. They are essential for maintaining login sessions and security verification.
- Functionality Cookies: Used to remember your preferences and settings, such as language preference.
- Analytical Cookies: Used to understand how users interact with our site, which helps improve our services.
5.2 Cookie Controls
You can choose to accept or reject cookies by changing your browser settings. However, please note that disabling essential cookies may turn off some important features of the website.
Data Security Measures
avc8 uses industry-standard security technology to keep your information safe. Our security infrastructure operates at the following levels:
However, no method on the internet is 100% secure. We take the highest level of precaution, but complete security cannot be guaranteed. You also have a responsibility — keep your password strong and do not share it with anyone.
Data Retention & Deletion
avc8 retains your information only for as long as it is necessary:
7.1 While Your Account Is Active
While your account is active, we retain all your information. This is necessary to provide services, maintain transaction records, and improve your experience.
7.2 After Account Closure
Even after an account is closed, certain information may be retained for a defined period to fulfill legal obligations, resolve disputes, and prevent fraud. After that period, the information is securely deleted or anonymized.
7.3 Data Deletion Requests
You can contact our support team to request deletion of your information. Except for information that must be retained due to legal obligations, we will fulfill your request within a reasonable time.
Your Rights
As an avc8 user, you have the following rights regarding your own information:
Right to Access Information
You can request a copy of the personal information we hold about you at any time.
Right to Correct Information
If there are errors in your information, you can request a correction and we will fix it promptly.
Right to Delete Information
Where there is no legal obligation to retain it, your information will be deleted upon your request.
Right to Object to Processing
You can object to the use of your information for marketing or analytical purposes.
To exercise any of the above rights, please contact our support team. We will review your request with care and take prompt action where applicable.
Protection of Minors
avc8's services are for individuals aged 21 and above only. We do not knowingly collect information from minors under any circumstances.
We verify age during account registration. If there is any possibility that we hold information belonging to a minor, we will immediately suspend that account and delete all associated information.
If a parent or guardian believes their child has created an account on avc8, please contact us immediately. We will resolve the matter promptly.
Policy Changes & Updates
avc8 may update this privacy policy from time to time to improve its services and stay aligned with changes in applicable laws.
If any significant changes are made, we will notify you through the platform. Continued use of the platform after the changes will be considered acceptance of the new policy.
We recommend that you visit this page regularly to stay updated on the latest privacy policy. The current version of this policy will always be available on the avc8 website.
Have Questions About Privacy?
If you have any questions or concerns about this privacy policy, the avc8 support team is always ready to help. You can contact us in Bengali or English.